You can add VoIP Users through the store in myTTNC. Just follow these simple steps:
- Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
- Click on the
myTTNC store
tab in the left hand menu.
- Click on the
Add Bolt On Services
tab in the left hand menu.
- Click 'Buy' on 'VoIP User Bolt On' from the list.
- Select the number you'd like to add the VoIP User to and click confirm.
- Follow the steps to proceed to the basket and place the order. You will now be able to create your VoIP User configuration.
You can create the configuration details for your VoIP Users in myTTNC. Just follow these simple steps:
Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
Select VoIP from the left-hand menu.
- Click on the VoIP user section (or select it from the left-hand menu.
- Press the
Manage
button, this will show all VoIP User associated with the TTNC number, if you have more than one TTNC, press the button for the number you wish to use.
- Click on the
Create New VoIP User
button.
- Give the VoIP User a nickname (this is for personal reference when looking at multiple users).
- Choose a Failover Destination and create an Extension Number. The failover destination will be used in the event that you do not have an internet / data connection. The Extension number can be used to easily transfer calls and make free internal calls between you and other VoIP Users on the same number.
- Generate a username (between 8 and 20 characters, can't contain special characters) and password (between 14 and 32 characters, with 1 lower case letter, 1 upper case letter, 1 digit and 1 special character) for your VoIP User.
- Click
Add VoIP User
and your VoIP User configuration details will be ready to use.
You can edit VoIP Users through myTTNC. Just follow these simple steps:
Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
Select VoIP from the left-hand menu.
- Click on the VoIP user section (or select it from the left-hand menu.
- Press the
Manage
button, this will show all VoIP User associated with the TTNC number, if you have more than one TTNC, press the button for the number you wish to use.
- Press the
Edit
button on the VoIP user.
- Edit the configuration details required.
If you've edited the Nickname, Failover Destination or Extension number, click Update details
.
If you've edited the Username or Password, click Update credentials
.
You can delete VoIP Users through myTTNC. Just follow these simple steps:
Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
Select VoIP from the left-hand menu.
- Click on the VoIP user section (or select it from the left-hand menu.
- Press the
Manage
button, this will show all VoIP User associated with the TTNC number, if you have more than one TTNC, press the button for the number you wish to use.
- Click
Cancel
on the VoIP User.
- Click
Delete VoIP User
.
You can forward numbers to your VoIP User through myTTNC. Just follow these simple steps:
- Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
- Click on the
Phone numbers
tab in the left hand menu.
- Click on the
Edit
button on the number you want to forward calls to your VoIP User.
- Click
Call Forwarding
.
- Click on the drop down menu on the Destination field.
- Select your VoIP User from the list.
- Click
Confirm
.
Refer to the settings below if you're looking to set up your VoIP User on an IP phone or PBX.
Port
5060
Transport
UDP
DTMF Mode
rfc2833
Codec
G711a (PCMA)
Server Expires
60 secs
RPort
Enabled
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