Guides for Android

TTNC Softphone

The TTNC Softphone for Mobile Application is a free application which can be downloaded from the Google Play Store, by scanning the QR Code or clicking the link below:



How to Register your VoIP User on the TTNC App

In order to use the TTNC Softphone you will first need to get your VoIP Username, Domain and Password from myTTNC. To do this log into your myTTNC account.

  1. Select VoIP from the left-hand menu.
  1. Click on the VoIP user section (or select it from the left-hand menu.
  1. Press the Manage button, this will show all VoIP User associated with the TTNC number, if you have more than one TTNC, press the button for the number you wish to use.
  1. Find the VoIP User you wish to register and click on the View Provisioning Code button.

If the VoIP user password hasn't been updated recently, the View Provisioning Code button may be replaced with a 'reset VoIP User password' message.

🚧

Resetting VoIP User password

When the VoIP User password is reset, all registered desk phones and softphones will require re-registering with the new password.

To Change your VoIP User Password

To change the VoIP User password, press the `Edit` button on the VoIP user.


 

In the Password field, at the bottom of the screen, enter a password, then press 'Update credentials' to save the password then press 'Close'.


 

Press the `View Provisioning Code` button.

  1. Open the TTNC Softphone application on your mobile device and scan the QR code.
  1. Once recognised the app will begin to register your VoIP User. Once the registration has completed press the Read to view the Terms & Conditions, then I Agree to continue.
  1. The softphone is all set up and ready to use.

For a full 'how-to guide' please visit the TTNC Softphone User Guide


Non-TTNC Applications

Zoiper

Download Zoiper for Android

Follow the guide below to get up and running with the Zoiper application:

  1. Download, install and launch Zoiper.

  2. Click the Providers list button.

Click the Providers list button

  1. Tap Next.

Tap Next

  1. The service providers for the United Kingdom will load. tap Show more.

Tap Show more

  1. Select TTNC Ltd from the list.

Select TTNC Ltd

  1. Click the Get configuration button.

Click the Get configuration button

  1. Use the credentials of your VoIP User to fill out the Username and Password (these are case sensitive) and tap OK.

Use the credentials of your VoIP User to fill out the Username and Password

  1. The account will fail to register as it requires the Host to be entered. Tap on the new account named TTNC.

Tap on the new account named TTNC

  1. Use the credentials of your VoIP User to fill out the Host (this is case sensitive) then tap OK.

Use the credentials of your VoIP User to fill out the Host


Bria

Download Bria for Android

Follow the guide below to get up and running with the Bria application:

  1. Purchase, download, install and launch Bria.

  2. Click the Settings tab and then select Accounts.

Click the Settings tab and then select Accounts

  1. Tap the + button.

Tap the + button

  1. Select TTNC from the VoIP Providers - Calling list.

Select TTNC

  1. Use the credentials of your VoIP User to fill out the Username, Password, Domain (these are all case sensitive) and Display as then tap Register.

Fill in your VoIP User credentials


Acrobits

Download Acrobits for Android

Follow the guide below to get up and running with the Acrobits application:

  1. Download, install and launch Acrobits.

  2. Click the Settings button.

Click the Settings button

  1. Tap the SIP Accounts button.

Tap the SIP Accounts button

  1. Tap the + button.

Tap the + button

  1. Select TTNC from the list.

Select TTNC

  1. Use the credentials of your VoIP User to fill out the Username Password and Domain (these are all case sensitive) then click Save.

Fill in your VoIP User credentials

Updated about a year ago

Guides for Android


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