Setup Guide for macOS

TTNC Desktop Softphone Application

The Desktop version of the TTNC Softphone can be downloaded here

For a full 'how-to guide' please visit the Desktop Softphone App - User Guide

Provisioning the Application

In order to use the TTNC Softphone you will first need to get your VoIP Username, Domain and Password from myTTNC.

1. Log into myTTNC by going to www.myttnc.co.uk

2. Select VoIP Services from the left-hand menu.

3. Clicking on the arrow to the right will show all VoIP Users associated with the TTNC number. If you have more than one TTNC Number with VoIP Users, press the arrow next to the one you wish to use.

4. Make a note of the Username and Domain/Outbound Proxy.

5. You'll also need the Password created when setting up the VoIP User - If you need to change it see 'Editing a VoIP User' for more information.

6. Open the downloaded desktop application.

7. Log in using your TTNC VoIP User details.
   Username = VoIP Username @ VoIP Domain / Outbound Proxy
   Password = VoIP Password

8. The softphone is ready to use. Ensure that permission to use the microphone is granted.

Setting as the Default Application for Click To Call Links

1. Open Facetime.

2. Click on Preferences.

3. Select TTNC Softphone from the Default for calls dropdown.

For a full 'how-to guide' please visit the User Guide for the Desktop Softphone App