SMS conversations

myTTNC allows you to have an SMS conversation with someone on their mobile. Have a look now to see how to get this started.

Starting a new conversation

myTTNC allows you to have entire conversations over SMS. Just follow the steps below to start a new conversation.

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the SMS Services tab in the left hand menu.
  3. Select SMS Conversations.
Click the 'SMS Conversations' link in the left hand menu

Click the 'SMS Conversations' link in the left hand menu

  1. Click on the Start new Conversation link.
Click the 'Start new Conversation' link

Click the 'Start new Conversation' link

  1. In the pop-up box that appears, you have two options of who to start the conversation with:

    • New contact number: Simply enter the mobile number of the person you'd like to start the conversation with.
    • Select existing contact: Use the drop-down to select a previously saved contact.
  2. Use the Send from drop-down to select one of your virtual numbers or registered mobiles from the Send from drop-down. This is the number that is displayed when your contact receives the SMS message.

  3. Now it's time to type your message into the 'Enter message' input area. We will display the total cost of the message if you are using PAYG Call Credit, or the number of SMS Credits to be used if available.

A single SMS consists of 160 characters, longer messages will be concatenated into a multipart SMS consisting of 151 characters each. This is due to a header that identifies the order of the messages.

  1. When you're ready to send the message, just click Start conversation. This will send your message and begin the conversation.
Once you've completed all the information click the 'Start Conversation' button

Once you've completed all the information click the 'Start Conversation' button


Continuing and viewing conversations

You can view your current or previous conversations by following the steps below:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the SMS Services tab in the left hand menu.
  3. Select SMS Conversations from either the SMS overview or from the left hand menu.
Select SMS Conversations from either the SMS overview or from the left hand menu

Select SMS Conversations from either the SMS overview or from the left hand menu

  1. Select a conversation from the list. Your most recent conversations will be displayed at the top of the list.
Select a conversation from the list. Your most recent conversations will be displayed at the top of the list

Select a conversation from the list. Your most recent conversations will be displayed at the top of the list

  1. You can send a new message using the 'Enter message'input area. Click 'Send message'and it will be added to your conversation below.

Any incoming messages will be displayed in the blue bubbles on the left and outgoing messages will be displayed in the green bubbles on the right.

You can send a new message using the Enter message input area

You can send a new message using the Enter message input area


What's Next

SMS Logs

SMS conversations


myTTNC allows you to have an SMS conversation with someone on their mobile. Have a look now to see how to get this started.

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