View the Fax Log
Once a fax message has been sent or received, you can view it at anytime in myTTNC under the fax section.
Note: Please note - The date and time displayed on the logs use your local browser time.
Viewing the Sent and Received Faxes
When a fax is sent or received the fax is stored in within myTTNC. To access the faxes follow these simple steps:
- Log into myTTNC by going to www.myttnc.co.uk
- Click on
Fax
in the left-hand menu.
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- Click
Fax Logs
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- By default, the Fax Logs will show all faxes sent and received via all your TTNC numbers. You have a variety of options to help filter your results:
Filter Options for Fax Logs | |
---|---|
Number: | Which TTNC Number to show. By default, we show all numbers. |
Date range: | To search a particular date range. Click on one of the date boxes to either type the dates or select them from the calendar. |
Type: | This will either be Inbound or Outbound. |
Status: | This will be Sent, Received, Failed. |
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All your faxes will be displayed as a grid. Any new faxes will be highlighted in blue.
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Once you have entered your search values, just click 'Update Results' to filter the statistics.
Re-sending a Failed Fax
If a fax has failed to send, it can be resent via the Fax Logs. Follow these simple steps to do this:
- Log into myTTNC by going to www.myttnc.co.uk
- Click on
Fax
in the left-hand menu.
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- Click
Fax Logs
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- Find the fax you wish to resend (failed faxes will be highlighted in red) and click on the three dots next to it and click
Retry
.
Downloading a Copy of the Fax
When a fax is sent or received the fax is stored in within myTTNC. To download faxes, follow these simple steps:
- Log into myTTNC by going to www.myttnc.co.uk
- Click on
Fax
in the left-hand menu.
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- Click
Fax Logs
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Click the three dots next to the fax you wish to download, then click on
Information
. -
Click
Download Fax
Updated 23 days ago