SMS Contacts

Adding SMS Contacts

Creating single SMS contacts is simple, and will save you time:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on the Account menu drop-down in the top right corner of the page.

3. Click Contacts

4. Click on SMS Contacts and then click Create Contact

5. Enter their name and number, then click Save

6. Your new contact can be selected when sending an SMS.

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Editing and Deleting SMS Contacts

Creating single SMS contacts is simple, and will save you time:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on the Account menu drop-down in the top right corner of the page.

3. Click Contacts

4. Click on SMS Contacts and then click on the three dots next to the contact you wish to update, then click on Edit or Delete

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Importing Contacts

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Import File Formatting

The .csv file uploaded to import contacts should have the following formatting:

Column A - Contact Name
Column B - Contact's Number - this should be in the E164 format. All numbers should begin with the country code. For UK numbers this would be 44 and drop the leading 0, i.e. 442031511000.

Failure to follow this formatting will result in the imported number being incorrect.

The easiest way to add multiple SMS contacts to your account is to import a .csv file. To do this:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on the Account menu drop-down in the top right corner of the page.

3. Click Contacts

4. Click Import Contacts

5. Drag and drop the correctly formatted .csv file as mentioned above, or click the Upload File box to search for the file. Click Import.

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Creating an SMS Contacts Group

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on the Account menu drop-down in the top right corner of the page.

3. Click Contacts

4. Click on SMS Contacts Groups and then click Create SMS Contacts Group

5. Add a Group Name, then click Add Contact

6. If you want to add an existing contact, tick the contact, then click Add to Group alternatively if you want to add a new contact, click Create Contact

7. Enter the contact's name and number, then click Save

8. Click Save to create the group.

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Editing and Deleting an SMS Contacts Group

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on the Account menu drop-down in the top right corner of the page.

3. Click Contacts

4. Click on SMS Contacts Groups and then click on the three dots next to the SMS Contacts Group you wish to update, then click on Edit or Delete

5. If you're making changes, you can remove a contact by clicking the X next to the contact, or you can click Add Contact

6. If you want to add an existing contact, tick the contact, then click Add to Group alternatively if you want to add a new contact, click Create Contact

7. Enter the contact's name and number, then click Save

8. Tick all the contacts you wish to add, and click aAdd to Group

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Importing Contacts to a SMS Contacts Group

The easiest way to add multiple contacts to a SMS Contacts Group is to import a .csv file. To do this:

📘

Import File Formatting

The .csv file uploaded to import contacts should have the following formatting:

Column A - Contact Name
Column B - Contact's Number - this should be in the E164 format. All numbers should begin with the country code. For UK numbers this would be 44 and drop the leading 0, i.e. 442031511000.

Failure to follow this formatting will result in the imported number being incorrect.

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on the Account menu drop-down in the top right corner of the page.

3. Click Contacts

4. Click on SMS Contacts Groups and then click Create SMS Contacts Group

5. Add a Group Name, then click Import Contacts

6. Drag and drop the correctly formatted .csv file as mentioned above, or click the Upload File box to search for the file. Click Import.

7. Click Save to create the group.