Dial Through

Register your landline or mobile to display your TTNC number when making a call.

Registering your handset

Want to make a call displaying your TTNC number? You'll first need to register your mobile or landline:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the Phone Numbers tab in the left hand menu.
  3. Click on the Edit button on the number you want to display.
Click on the `Edit` button

Click on the Edit button

  1. Select Dial Through from the list of services.
Select Dial Through from the list of services

Select Dial Through from the list of services

  1. Below the table, click the Register new handset button and then fill out the following information:
    • Nickname: you can register multiple handsets on the same number. Assigning a nickname helps you to easily distinguish between the different registered handsets.
    • Your number: this is the phone number of the handset you'll be using to make the call.
    • PIN code: this is a four digit code you'll use to authorise the call. By default, we'll use the Dial In PIN code for your account, but you can change this.
    • Record calls?: If you'd like to record your calls, simply check the box. Please note this will add a 2p per minute surcharge on top of your call forwarding costs.
Below the table, click the `Register new handset`

Below the table, click the Register new handset

  1. Once you've filled out all the information, click the Register handset button.


Making a call

Once you've registered your handset, you're now ready to make a call displaying your TTNC number.

  1. Dial the TTNC number you want to display, from one of the handsets you've registered.
  2. When prompted, enter your four digit PIN code.
  3. Then when prompted, enter the number you want to dial, followed by the '#' key.
  4. The call will then connect as normal, with your TTNC number displayed on the other person's handset.

Please note

Make sure your mobile or landline number is not withheld when dialling through or the service will not work


Editing your registered handset(s)

Need to make a change to a registered handset? Follow these steps:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the Phone Numbers tab in the left hand menu.
  3. Click on the Edit button on the number you set up the Dial Through service on.
Click the 'Edit' button

Click the 'Edit' button

  1. Select Dial Through from the list of services.
Select 'Dial Through' from the list of services

Select 'Dial Through' from the list of services

  1. Click the Edit icon alongside the registered handset.
Click the edit icon next to the registered number you want to edit

Click the edit icon next to the registered number you want to edit

  1. Make the changes you need and then click the Save changes button.

Please note

Once you make a change to the registered handset, you will need to make sure to use the new settings when making a call.