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Getting Started

  • Control Panel Overview
  • Creating Your Account
  • Purchasing Services
  • Upload Recordings
  • Call Management Packages

Purchasing Additional Numbers

  • UK Landline Numbers
  • UK Mobile Numbers
  • International Numbers

Managing Your Numbers

  • Number Tags
  • Number Alias
  • Suspend a Number
  • Reset a Number
  • Delete a Number

Setting up Call Forwarding

  • Number Setup
  • Call Forwarding
  • Forwarding to a VoIP User
  • Call Forwarding Rates
  • How to setup VoIP destinations
  • Forwarding to Voicemail
  • Fax to Email
  • Destinations
  • Ring Groups

Configuring Your Bolt Ons

  • Time Based Forwarding
  • Virtual Receptionist - IVR
  • Information Line
  • Voicemail Pro
  • Call Whisper
  • Number Presentation
  • Call Greeting
  • Call Screening
  • Call Queuing
  • Missed Call Alert
  • UK Ringtone
  • Inbound Call Recording
  • Call Blocking
  • Hunt Group Pro
  • Forward To All
  • Telephone Answering Service
  • Professional Voice Recording
  • Payphone Access - 0800 Numbers

VoIP

  • VoIP User
  • TTNC Softphones
    • TTNC Softphone for Mobile User Guide
    • Setup Guide for iOS
    • Setup Guide for Android
    • Desktop Softphone App - User Guide
    • Setup Guide for macOS
    • Setup Guide for Windows
    • Chrome Softphone Extension
  • Third Party Softphones
    • Acrobits / Groundwire
    • Bria
    • Linphone
    • X-Lite
    • Zoiper
  • SIP Trunks
    • IP Based Authentication
    • User Based Authentication
    • Displaying a non-TTNC CLI
    • FreePBX - Setup guide
    • 3CX - Setup guide
  • Emergency Access
  • VoIP Hardware
    • Yealink IP Desk Phones
    • Yealink DECT Phones
    • Cisco IP Desk Phones
    • Snom IP Desk Phones
    • Gigaset DECT Phones
    • Grandstream IP Desk Phones
    • Polycom IP Desk Phones
    • Repeaters
  • VoIP User
  • SIP Trunks

Making calls

  • VoIP
  • VoIP Outbound Call Rates
  • Dial Through
  • Dial Through Call Rates
  • Make a Call
  • Make A Call Rates

Call Data

  • Inbound Call Logs
  • Contacts for Inbound Calls
  • Outbound Call logs
  • VoIP Internal Call Logs
  • Call Tracking
  • Google Analytics

Fax services

  • Inbound Fax
  • Outbound Fax
  • Email to Fax
  • View the Fax Log

SMS services

  • Inbound SMS
  • Outbound SMS
  • SMS Contacts
  • SMS Conversations
  • SMS Logs
  • Display Names & Numbers

Call Back

  • Set up Call Back
  • Customise the Form
  • Example Code
  • Edit a Call Back Profile
  • View Call Back Logs
  • View Call Back Rates

Number porting

  • Port a UK Number to TTNC
  • Port an International Number
  • Port a Mobile Number to TTNC
  • Port away from TTNC

Credit balance

  • Pay As You Go Call Credit
  • Number Balance
  • Pay Monthly Tariffs
  • SMS Credits
  • Automatic Top Up
  • Low Balance Alerts

Account and billing

  • Forgotten Your Password?
  • Update Your Personal Information
  • Update Your Account Details
  • Payment Methods
    • Managing Payment Cards
    • Direct Debit
  • Invoices
  • Managing Renewals
  • Credit Options
  • Additional Account Users
  • Refer a Friend
  • Store

Integrations

  • Google Analytics
  • Zapier
    • Send an SMS
    • Schedule an SMS
    • Make a Call
    • Triggering Webhooks in Zapier

Regulations : Restrictions

  • Restrictions
  • International Number Regulations
    • Albania
    • Argentina
    • Australia
    • Austria
    • Belgium
    • Bosnia and Herzegovina
    • Brazil
    • Bulgaria
    • Canada
    • Chile
    • Colombia
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Dominican Republic
    • Estonia
    • Finland
    • France
    • Georgia
    • Germany
    • Greece
    • Hungary
    • Iceland
    • Ireland
    • Israel
    • Italy
    • Japan
    • Kenya
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Mexico
    • The Netherlands
    • New Zealand
    • Norway
    • Panama
    • Peru
    • Poland
    • Portugal
    • Puerto Rico
    • Romania
    • Russian Federation
    • Serbia
    • Singapore
    • Slovakia
    • Slovenia
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • Thailand
    • Turkey
    • Uganda
    • United States of America
    • Venezuela
  • Telephone Answering Service
  • Displaying CLI
  • Rules for using 0300 Numbers
  • 084 Numbers

System Status

  • TTNC System Status Page
  • Email Subscriptions and Notifications

Developer

  • XML Examples
    • Allocate a number
    • Downloading CDRs
    • Download Voicemail
  • Webhooks
    • Triggering Webhooks in Zapier
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VoIP Hardware

Here you will find helpful guides for configuring TTNC VoIP Services with your hardware.

IP Deskphones
DECT Phones
Repeaters


IP Deskphones


IP Deskphones


DECT Phones
Repeaters


IP Deskphones


IP Deskphones


Updated 3 months ago


Emergency Access
Yealink IP Desk Phones