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Getting Started

  • Control Panel Overview
  • Creating Your Account
  • Purchasing Services
  • Upload Recordings
  • Call Management Packages

Purchasing Additional Numbers

  • UK Landline Numbers
  • UK Mobile Numbers
  • International Numbers

Managing Your Numbers

  • Number Tags
  • Number Alias
  • Suspend a Number
  • Reset a Number
  • Delete a Number

Setting up Call Forwarding

  • Number Setup
  • Call Forwarding
  • Forwarding to a VoIP User
  • Call Forwarding Rates
  • How to setup VoIP destinations
  • Forwarding to Voicemail
  • Fax to Email
  • Destinations
  • Ring Groups

Configuring Your Bolt Ons

  • Time Based Forwarding
  • Virtual Receptionist - IVR
  • Information Line
  • Voicemail Pro
  • Call Whisper
  • Number Presentation
  • Call Greeting
  • Call Screening
  • Call Queuing
  • Missed Call Alert
  • UK Ringtone
  • Inbound Call Recording
  • Call Blocking
  • Hunt Group Pro
  • Forward To All
  • Telephone Answering Service
  • Professional Voice Recording
  • Payphone Access - 0800 Numbers

VoIP

  • VoIP User
  • TTNC Softphones
    • TTNC Softphone for Mobile User Guide
    • Setup Guide for iOS
    • Setup Guide for Android
    • Desktop Softphone App - User Guide
    • Setup Guide for macOS
    • Setup Guide for Windows
    • Chrome Softphone Extension
  • Third Party Softphones
    • Acrobits / Groundwire
    • Bria
    • Linphone
    • X-Lite
    • Zoiper
  • SIP Trunks
    • IP Based Authentication
    • User Based Authentication
    • Displaying a non-TTNC CLI
    • FreePBX - Setup guide
    • 3CX - Setup guide
  • Emergency Access
  • VoIP Hardware
    • Yealink IP Desk Phones
    • Yealink DECT Phones
    • Cisco IP Desk Phones
    • Snom IP Desk Phones
    • Gigaset DECT Phones
    • Grandstream IP Desk Phones
    • Polycom IP Desk Phones
    • Repeaters
  • VoIP User
  • SIP Trunks

Making calls

  • VoIP
  • VoIP Outbound Call Rates
  • Dial Through
  • Dial Through Call Rates
  • Make a Call
  • Make A Call Rates

Call Data

  • Inbound Call Logs
  • Contacts for Inbound Calls
  • Outbound Call logs
  • VoIP Internal Call Logs
  • Call Tracking
  • Google Analytics

Fax services

  • Inbound Fax
  • Outbound Fax
  • Email to Fax
  • View the Fax Log

SMS services

  • Inbound SMS
  • Outbound SMS
  • SMS Contacts
  • SMS Conversations
  • SMS Logs
  • Display Names & Numbers

Call Back

  • Set up Call Back
  • Customise the Form
  • Example Code
  • Edit a Call Back Profile
  • View Call Back Logs
  • View Call Back Rates

Number porting

  • Port a UK Number to TTNC
  • Port an International Number
  • Port a Mobile Number to TTNC
  • Port away from TTNC

Credit balance

  • Pay As You Go Call Credit
  • Number Balance
  • Pay Monthly Tariffs
  • SMS Credits
  • Automatic Top Up
  • Low Balance Alerts

Account and billing

  • Forgotten Your Password?
  • Update Your Personal Information
  • Update Your Account Details
  • Payment Methods
    • Managing Payment Cards
    • Direct Debit
  • Invoices
  • Managing Renewals
  • Credit Options
  • Additional Account Users
  • Refer a Friend
  • Store

Integrations

  • Google Analytics
  • Zapier
    • Send an SMS
    • Schedule an SMS
    • Make a Call
    • Triggering Webhooks in Zapier

Regulations : Restrictions

  • Restrictions
  • International Number Regulations
    • Albania
    • Argentina
    • Australia
    • Austria
    • Belgium
    • Bosnia and Herzegovina
    • Brazil
    • Bulgaria
    • Canada
    • Chile
    • Colombia
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Dominican Republic
    • Estonia
    • Finland
    • France
    • Georgia
    • Germany
    • Greece
    • Hungary
    • Iceland
    • Ireland
    • Israel
    • Italy
    • Japan
    • Kenya
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Mexico
    • The Netherlands
    • New Zealand
    • Norway
    • Panama
    • Peru
    • Poland
    • Portugal
    • Puerto Rico
    • Romania
    • Russian Federation
    • Serbia
    • Singapore
    • Slovakia
    • Slovenia
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • Thailand
    • Turkey
    • Uganda
    • United States of America
    • Venezuela
  • Telephone Answering Service
  • Displaying CLI
  • Rules for using 0300 Numbers
  • 084 Numbers

System Status

  • TTNC System Status Page
  • Email Subscriptions and Notifications

Developer

  • XML Examples
    • Allocate a number
    • Downloading CDRs
    • Download Voicemail
  • Webhooks
    • Triggering Webhooks in Zapier
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Example Code

Examples of the customisation that can be made to your Call Back setup.

Updated 6 months ago


Customise the Form
Edit a Call Back Profile