Call Whisper

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To use this functionality, you will need to purchase this Bolt On or a package featuring this Bolt On - For more information, see our step-by-step Purchasing services guide.

Default Call Whisper Messages

We provide a male and a female default Call Whisper message, each saying "Business Call".
You can listen to them below:

Setting up your Call Whisper

Follow these simple steps to set up Call Whisper:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on Phone Numbers in the left-hand menu.

3. Click on the three dots next to the number you wish to edit, then click on Edit Forwarding

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Time Based Forwarding or Virtual Receptionist set up?

Call Whisper will not show in the initial list of services. To set up Call Whisper, go to:

• a Time Plan under Time Based Forwarding; or
• an option under Virtual Receptionist.

4. Turn Call Whisper on, with the On/Off switch.

5. Use the drop-down to select a recording to play. You can only see 10 rows in the list. If your recording isn't shown, begin typing the file name, and matching files will be displayed.

You can listen to the recording using the audio player on the page.

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You can upload a recording to use as your Call Whisper by clicking `Upload New Recording' or following our guide to Upload recordings

You should keep the length of a Call Whisper recording short as your caller will continue to hear a ringing tone until the Whisper has finished.

6. Click Apply to save your settings.

Next time you receive a call to your TTNC number, you will hear the recording play when you answer.

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Disabling your Call Whisper

Follow these simple steps to disable Call Whisper:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on Phone Numbers in the left-hand menu.

3. Click on the three dots next to the number you wish to edit, then click on Edit Forwarding

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Time Based Forwarding or Virtual Receptionist set up?

Call Whisper will not show in the initial list of services. To remove Call Whisper, go to:

• a Time Plan under Time Based Forwarding; or
• an option under Virtual Receptionist.

4. Turn Call Whisper off, with the On/Off switch.

5. Click Apply to save your settings.

Next time you receive a call to your TTNC number, you will not hear the recording play when you answer.