Upload Recordings

Certain services such as Voicemail Pro and Virtual Receptionist allow you to have a custom greeting. You can upload recordings to your account to use with these services.

Adding a New Recording

To upload a new recording to use with your services, just follow these steps:

  1. Log into myTTNC by going to www.myttnc.co.uk
    2a. On a computer, click on the Account menu drop-down in the top right corner of the page.
    2b. On a mobile, click on the three lines at the top right of the page and click on Account
  2. Click on Audio Files from the menu.
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  1. Click Upload File
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  1. Drag and drop the file to upload, or browse for the file.

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Maximum file size

Please note, the maximum file size that can be uploaded is 11mb.

If you're attempting to upload a large .wav file, the size can be reduced by converting it to a .mp3 file.

  1. Give the recording a name and select the audio type.

  2. Tick the box in the bottom-right to agree to the disclaimer, then click on Save

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Editing or Deleting a Recording

To edit or delete an existing recording, just follow these steps:

  1. Log into myTTNC by going to www.myttnc.co.uk
    2a. On a computer, click on the Account menu drop-down in the top right corner of the page.
    2b. On a mobile, click on the three lines at the top right of the page and click on Account
  2. Click on Audio Files from the menu.
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  1. Click on the three dots next to the relevant recording and click Edit to change the 'Name' or 'Type'; or click Delete to remove the recording.
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Downloading a Recording

To download a recording, just follow these steps:

  1. Log into myTTNC by going to www.myttnc.co.uk
    2a. On a computer, click on the Account menu drop-down in the top right corner of the page.
    2b. On a mobile, click on the three lines at the top right of the page and click on Accounts
  2. Click on Audio Files from the menu.
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  1. Click on the three dots next to the relevant recording and click Download
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