Port a Mobile Number to TTNC

Number Porting is the transfer of the management and billing of a telephone number from one service provider to another. Porting means you can keep your telephone number but change your service provider.

Porting a Mobile Number to TTNC is very simple.

PAC Request

First, you will need to contact your current provider and request a Porting Authorisation Code (PAC); this code will be valid for 30 days.

You should receive the code within a couple of hours, and there shouldn't be a charge for the request. If you're still under contract, you are likely to have a termination charge to end your contract.

Port Request

To begin the port, all you will need to do is send an email to [email protected] with the information below:

  • The mobile number you're looking to port;
  • Your PAC;
  • Your current mobile provider;
  • Your TTNC Customer Reference.

Once we receive the details, we will contact the losing provider, and the port should take place the next working day

πŸ“˜

Ported numbers become Virtual Numbers

When the number ports onto our network, it becomes a Virtual Number - this means that you will need to forward the newly ported number to a physical line - this can be a UK Landline or UK Mobile. Outbound SMS can only be sent via myTTNC.