Call Screening

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To use this functionality, you will need to purchase this Bolt On or a package featuring this Bolt On - For more information, see our step-by-step Purchasing services guide.

Setting up Call Screening

Follow these simple steps to set up Call Screening:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on Phone Numbers in the left-hand menu.

3. Click on the three dots next to the number you wish to edit, then click on Edit Forwarding

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Time Based Forwarding or Virtual Receptionist set up?

This Bolt On will not show in the initial list of services. To set it up, go to:

• a Time Plan under Time Based Forwarding; or
• an option under Virtual Receptionist.

4. Turn Call Screening on, with the On/Off switch.

5. Use the drop-down to select whether you wish to hear your TTNC number or the Caller's number.

6. Click Apply to save your settings.

Next time you receive a call to your TTNC number, you will hear either the Caller's number or your TTNC number, and if you wish to take the call you can press '1'.

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You can press '1' at any time to accept the call, to allow you to answer the call quicker.

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Disabling Call Screening

Follow these simple steps to disable Call Screening:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on Phone Numbers in the left-hand menu.

3. Click on the three dots next to the number you wish to edit, then click on Edit Forwarding

📘

Time Based Forwarding or Virtual Receptionist set up?

This Bolt On will not show in the initial list of services. To remove it, go to:

• a Time Plan under Time Based Forwarding; or
• an option under Virtual Receptionist.

4. Turn Call Screening off, with the On/Off switch.

5. Click Apply to save your settings.

Next time you answer a call to your TTNC number, you will be connected straight away.