SIP Trunks

Creating your SIP Trunk configuration

You can create the configuration details for your SIP Trunks in myTTNC. Just follow these simple steps:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the VoIP tab in the left hand menu.
Click on the `VoIP` tab

Click on the VoIP tab

  1. Click on the SIP Trunks tab in the left hand menu.
Click on 'SIP Trunks'

Click on 'SIP Trunks'

  1. Click on the green Create new Endpoint button.
Click on the green 'Create new Endpoint' button.

Click on the green 'Create new Endpoint' button.

  1. Select IP Based Authentication or User Based Authentication and click Create Endpoint.
Select IP Based Authentication or User Based Authentication

Select IP Based Authentication or User Based Authentication


IP Based Authentication

  1. Give the Endpoint a nickname and select the number you would like to display on your outbound calls.
Add a nickname and outbound display

Add a nickname and outbound display

  1. If you have multiple unconfigured SIP Trunks, select the amount of channels you would like to use for this configuration. If you only have one, this will default to the unconfigured trunk.
Select the amount of channels

Select the amount of channels

  1. Enter the external IP address of your equipment (PBX or IP phone) in order to connect to the TTNC network.
Enter the IP Address

Enter the IP Address

  1. Click Add Endpoint.


User Based Authentication

  1. Give the Endpoint a nickname and select the number you would like to display on your outbound calls.
Add a nickname and outbound display

Add a nickname and outbound display

  1. If you have multiple unconfigured SIP Trunks, select the amount of channels you would like to use for this configuration. If you only have one, this will default to the unconfigured trunk.
Select the amount of channels

Select the amount of channels

  1. Create a username (between 6 and 20 lower case characters, can not contain special characters) and a password (between 10 and 32 characters, with 1 lower case letter, 1 upper case letter, 1 digit and 1 special character).
Create a username and password

Create a username and password

  1. Click Add Endpoint.


Editing a SIP Trunk

You can edit SIP Trunks through myTTNC. Just follow these simple steps:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the VoIP tab in the left hand menu.
Click 'VoIP'

Click 'VoIP'

  1. Click on the SIP Trunks tab in the left hand menu.
Click on 'SIP Trunks'

Click on 'SIP Trunks'

  1. Click on the blue Edit button.
Click on 'Edit'

Click on 'Edit'

  1. Edit the configuration details required.

If you've edited the Nickname, Display Number or Channel Selection, click Update details.

Update details

Update details

If you've edited the Username or Password, click Update credentials.

Update Trunk credentials

Update Trunk credentials


Deleting a SIP Trunk

You can delete SIP Trunks through myTTNC. Just follow these simple steps:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the VoIP tab in the left hand menu.
Click 'VoIP'

Click 'VoIP'

  1. Click on the SIP Trunks tab in the left hand menu.
Click on the 'SIP Trunks'

Click on the 'SIP Trunks'

  1. Click on the blue Edit button.
Click on the blue `Edit`

Click on the blue Edit

  1. Click Delete Endpoint.
Click 'Delete Endpoint'

Click 'Delete Endpoint'


Forwarding numbers to your SIP Trunk

You can forward numbers to your SIP Trunks through myTTNC. Just follow these simple steps:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the 'Phone numbers' tab in the left hand menu.
  3. Click on the 'Edit' button on the number you want to forward calls to your SIP Trunk.
Click the 'Edit' button

Click the 'Edit' button

  1. Click Call Forwarding.
Click 'Call Forwarding'

Click 'Call Forwarding'

  1. Click on the drop down menu on the Destination field.
Click on the drop down menu

Click on the drop down menu

  1. Select your SIP Trunk from the list.
Select your SIP Trunk

Select your SIP Trunk

  1. Click Confirm.
Click 'Confirm'

Click 'Confirm'


Important information about your VoIP service

Refer to the settings below if you're looking to set up your SIP Trunks on an IP phone or PBX.

Port

5060

Transport

UDP

DTMF Mode

rfc2833

Codec

G711a (PCMA)

Server Expires

60 secs

RPort

Enabled