Payphone Access - 0800 Numbers

When someone attempts to call your 0800 number from a payphone, and you haven't enabled access, they will hear the "Restricted Call" message, which says "Sorry calls to this number are currently restricted."
You can listen to it below:

Enabling Payphone Access for an 0800

By default, TTNC block calls for BT Payphones to 0800 numbers, due to the high surcharge. Access can be enabled by following these simple steps:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on Phone Numbers in the left-hand menu.

3. Click on the three dots next to the number you wish to edit, then click on Edit Settings

4. Click on Payphone Blocking

5. Turn BT Payphone access on, with the On/Off switch.

6. Click Save

Next time a call is made to your 0800 number from a payphone the call will connect as expected.

Disabling Payphone Access

By default, TTNC block calls for BT Payphones to 0800 numbers, due to the high surcharge. If you have allowed access, it can be disabled by following these simple steps:

1. Log into myTTNC by going to www.myttnc.co.uk
2. Click on Phone Numbers in the left-hand menu.

3. Click on the three dots next to the number you wish to edit, then click on Edit Settings

4. Click on Payphone Access

5. Turn BT Payphone access off, with the On/Off switch.

6. Click Save

Next time a caller from a payphone attempts to call your 0800 number, the caller will hear the 'this number is restricted' message.