Information Line

Businesses all over the world use Information Lines. They are quite often used for new product releases and service updates.

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To use this functionality, you will need to purchase this Bolt On or a package featuring this Bolt On - For more information, see our step-by-step Purchasing services guide.

Default Information Line Messages

While you're likely to want to add a custom message to your Information Line, we provide a male and a female default message saying "Sorry, our offices are currently closed. Please call back during office hours."
You can listen to them below:

Default Male

Default Female

Setting up an Information Line

Follow these simple steps to change your forwarding destination to Information Line:

  1. Log into myTTNC by going to www.myttnc.co.uk
  2. Click on Phone Numbers in the left-hand menu.
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  1. Click on the three dots next to the number you wish to edit, then click on Edit Forwarding
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  1. Click on Change Forwarding Type
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  1. Click Information Line
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  1. Use the drop-down to select a recording to play. You can listen to the recording using the audio player on the page.

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You can upload a recording to use as your Information Line by clicking `Upload New Recording' or following our guide to Upload recordings

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  1. Click Apply to save your settings.
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Every time someone calls your number, they will hear the same message.

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Cost of calls to Information Line

Inbound calls forwarded to Information Line are charged at your UK Landline rate - For Pay As You Go customers, this would be £0.025/minute (2.5p).