Information Line

Information Lines are widely used by businesses, charities and government departments all over the world. They are quite often used for new product releases, service updates and in emergency situations such as natural disasters. Using myTTNC, it is a simple matter of uploading your information recordings and then setting-up the Information Line on the number you choose.

Before you can set up Information Line, you will need to upload a recording to your account. Discover how to upload a recording to your account

Setting up an Information Line

Once you've got your recording uploaded to myTTNC, all that's left is to set up Information Line on your number. This is how you do it:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the Phone Numbers tab in the left hand menu.
  3. Click on the Edit button on the number you want to setup Information Line.
Click the 'Edit' button

Click the 'Edit' button

  1. Select Call Forwarding from the list of services.
Select Call Forwarding from the list of services

Select Call Forwarding from the list of services

  1. Click on the Information Line tab at the top.
Select 'Information Line' from the drop down

Select 'Information Line' from the drop down

  1. Use the Information Line message drop down to select the recording you uploaded. You can listen to the recording using the audio player on the page.
Choose the recording you want to use for the Information Line

Choose the recording you want to use for the Information Line

  1. To apply the Information Line, just click confirm. Every time someone calls your number, they will hear the same message.

What's Next

Ring Groups

Information Line


Information Lines are widely used by businesses, charities and government departments all over the world. They are quite often used for new product releases, service updates and in emergency situations such as natural disasters. Using myTTNC, it is a simple matter of uploading your information recordings and then setting-up the Information Line on the number you choose.

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.