Address Book

Creating a destination address in Address Book is a great way to manage all your destinations. It saves you having to type in a destination number each time as well as automatically updating all your numbers, when you make a change.

Creating an individual address

To create a new address, just follow these steps:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the Phone Numbers tab in the left hand menu.
  3. Click on Address Book.
Select 'Address Book' from the left hand menu

Select 'Address Book' from the left hand menu

  1. Below the table, click the Add new address button. Fill out the contact's name and number (this can also be a SIP address, however IAX addresses are not supported in the address book).
Click 'Add new address' and enter the address details

Click 'Add new address' and enter the address details

  1. Clicking Add address will create the address and add it to your addresses table. You can edit this information at a later date by clicking the Edit icon.


Creating a group

Follow the steps below to combine your addresses into groups:

  1. Log in by either clicking on the login button in the header or by going to www.myttnc.co.uk
  2. Click on the Phone Numbers tab in the left hand menu.
  3. Click on Address Book.
Select 'Address Book' from the left hand menu

Select 'Address Book' from the left hand menu

  1. Click the Create new group row.
Click the 'Create new group' row

Click the 'Create new group' row

  1. Firstly give your group a name. This is what you will type into the destination fields when setting up your call forwarding. Click Create group once the name has been entered.
Give the group a name

Give the group a name

  1. Click the + button. This will bring up a list with all your existing addresses. Select the addresses you want to add to the group and then click Confirm.
Select the addresses you want to add to the group

Select the addresses you want to add to the group

  1. Use the handles to the right of each address to rearrange them in the order you want each number to ring. If you are using the Forward to All Bolt On, the order is irrelevant. To remove an address, click the delete icon.

  2. Once you have the group set up as required, you can navigate away from the page by clicking the back button in the setup window. If you no longer wish to use the group, you can click the Delete group button to remove it.


Using an address or a group

Once you've set up the appropriate addresses or groups, you can now use them for call forwarding. When setting up your destinations, simply type either the address or group name into the destination field. Anytime you change the address' information, the destination will automatically be updated.

You can type the address name or group name into destination fields

You can type the address name or group name into destination fields


What's Next

Information Line

Address Book


Creating a destination address in Address Book is a great way to manage all your destinations. It saves you having to type in a destination number each time as well as automatically updating all your numbers, when you make a change.

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